Registering and logging in

Registering for digital banking for the first time
Before you can use either the Mobile or Web App for the first time, you will need to register. Why do I need to register? We use the registration proces...
Wed, 22 Jul, 2020 at 3:39 PM
Where can I find my login details?
To log in to either the Mobile or Web App, you will need your member number, a password, and a security question. Your password and security question ar...
Tue, 4 Aug, 2020 at 12:17 PM
How to log in to our digital apps
Each time you access our Web or Mobile Apps, you need to log in. Have you registered? You need to have previously registered in order to log in to eith...
Tue, 4 Aug, 2020 at 12:20 PM
Downloading and installing the mobile app
Our Mobile App is available for both Android (7.0+) and iOS (9.0+) devices, so if your phone or tablet is less than four years old, you should be able to do...
Wed, 22 Jul, 2020 at 3:38 PM
How can I use Touch or Face ID with the mobile app?
Many newer phones have a fingerprint scanner built-in or include facial recognition software. Our new Mobile App can use these features, (called 'biome...
Wed, 22 Jul, 2020 at 3:38 PM
My log in details are not being accepted
If you have used our online banking or mobile apps in the past, you may receive an error message when you try to log in or reset your password.  For tec...
Mon, 17 Aug, 2020 at 10:00 AM