To log in to either the Mobile or Web App, you will need your member number, a password, and a security question.


Your password and security question are chosen by you when you register for the first time. If you haven't done that yet, follow the instructions below:

Registering for the first time



What is my membership number?

Your membership number is an 8-digit number that is unique to you. You will find it in the welcome letter we sent you when you become a member. 


If you are struggling to find your membership number, we can send you a reminder by text. To do that, follow the instructions below:


Where can I find my membership number?



I can't remember if I have registered before

If you are unsure, you can attempt to register for the first time. If you see an error message, it is likely that you have registered in the past.


If you have registered on any previous version of our mobile Apps or online banking, you will be unable to register again. Instead, follow the instructions below to reset your login details:

Recovering a lost password